Last Updated: April 1, 2025
Foundation Surety & Insurance Solutions (“Foundation Surety”) values your privacy and is dedicated to maintaining the safety of your data. This Privacy Policy (“Policy”) describes how Foundation Surety collects, uses, and discloses your information, including Personal Information, when you visit Foundation Surety’s website, www.foundationsurety.com (“Website”), or use any of our products or services that link to or otherwise reference this Policy (collectively referred to as “Services”).
Your use of the Services is subject to this Policy and the Foundation Surety Terms of Use, including applicable terms of limitations on liability and the resolution of disputes.
HOW WE COLLECT PERSONAL INFORMATION
We collect Personal Information in the following ways:
- Directly from you when you provide it;
- Through third parties including:
- Consumer reports from consumer reporting agencies;
- Consumer data resellers;
- Service providers and vendors;
- Other individuals, such as individuals involved in litigation with us;
- Websites and social media;
- Publicly-available sources;
- Insurance support organizations;
- Other businesses, such as insurance companies and businesses involved in litigation with us; and
- Governmental agencies.
- Automatically as you navigate through the Website including through the following:
- Registering an account, creating a profile, participating in interactive areas on our website or filling out forms on the Website;
- Requesting additional information about our Services;
- Registering for linked Services or subscribing to our Services;
- Posting material or providing comments on our Websites or social media;
- Signing up to participate in events, contests, promotions, and special programs provided by us through the Website;
- Participating in or responding to surveys or requests for opinions, feedback, and preferences;
- Reporting a problem with our Website;
- Corresponding and interacting with us; and
- Using other feature of our Website that may require information in order to use.
CATEGORIES OF INFORMATION WE MAY COLLECT
We may collect from you or about you the following types of information:
- Contact and profile information. We may collect Personal Information, such as your name, phone number, postal address, business information, gender, age, and e-mail address, when you register for our Services, sign up for our mailing list, purchase our products, or otherwise communicate or interact with us.
- Payment and transaction information. We may collect information such as items purchased, date and time of your transaction, previous agency or producer name and location, amount purchased, and payment information, such as your bank account.
- Comments, chat and opinions. When you contact us directly (e.g., by email, phone, mail or by completing an online form or participating in online chat), we may record your comments and opinions. We may also record comments and opinions you express when responding to surveys, or postings on our social media Pages.
- Information you may post or submit to our Website. We may collect information about how you use and interact with our Website and Services, including any content you post to the Website.
- Information provided by social networks. When you interact with us through various social media networks, such as when you “Like” us on Facebook or when you follow us or share our content on Facebook, LinkedIn, Instagram or other social networks, we may receive some information about you that you permit the social network to share with third parties. The data we receive is dependent upon your privacy settings with the social network. You should always review and, if necessary, adjust your privacy settings on third party websites and social media networks and services before linking or connecting them to our Website or Services.
- Information provided by others. From time to time, we may receive information about you from third parties and other users. For example we may obtain information from third parties to enhance or supplement our existing user information. We may also collect information about you that is publicly available. We may combine this information with the information we collect from you directly.
- Information provided by our insurance partners. We may receive information about you from insurance partners so that information you provide to them may be used by us to provide you services, communicate with you or provide you other personalized content.
- Information you provide about other people. If you submit any Personal Information relating to other people to us or to our service providers, you represent that you have the authority to do so and to permit us to use the information in accordance with this Policy.
HOW WE MAY USE PERSONAL INFORMATION
We may use information that can identify an individual or household, as well as other data linked to personal information (“Personal Information”). We may use Personal Information in the following ways:
- To present our Website and its contents to you;
- To provide you with information, products or services that you request from us;
- To complete transactions that you request;
- To respond to your requests and any other communications from you, including providing customer service;
- To send notifications related to your account;
- To confirm or correct what we know about you;
- To help us prevent fraud and other crimes;
- To comply with applicable laws;
- To perform research or send you surveys;
- To send you information that we believe may be of interest to you;
- To personalize your experience on the Services;
- To facilitate social sharing functionality;
- To contact you at a telephone number you provide to us, including if the number is for a cell phone or other wireless device;
- To carry out our obligations and enforce our rights, and any other obligations otherwise anticipated arising from any contracts entered into between you and us;
- For our other business purposes;
- As otherwise allowed by law.
HOW PERSONAL INFORMATION MAY BE DISCLOSED
Customer information is vital to our business, and we do not sell your Personal Information to third parties. However, we may disclose aggregated and/or other non-identifiable information without restriction. In addition, we may disclose Personal Information in the following manner:
- To our affiliates;
- To contractors, service providers and other third parties we use to support our business, including insurance companies, general agencies, and other insurance-related entities that perform marketing services on our behalf or with whom we have joint marketing agreements;
- To regulators, administrators, and service providers or contractors that provide services such as website hosting, data analysis, payment processing, information technology and related infrastructure provision, email delivery and other services;
- By you, on message boards, chat, profile pages, blogs and other services to which you are able to post information and materials (including, without limitation, our social media pages). Any information you post or disclose through these services will become public information, and may be available to users of the services and to the general public;
- To a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings);
- As we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations; (f) to protect our rights, privacy, safety or property, and/or that of you or others; (g) to detect and prevent fraud; and (h) to allow us to pursue available remedies or limit the damages that we may sustain;
- As otherwise allowed by law.
HOW WE COLLECT, USE, AND PROTECT SOCIAL SECURITY NUMBERS
In the course of our business, we may collect Social Security numbers (“SSNs”). We are committed to protecting the confidentiality and security of the SSNs we hold by: (i) restricting access to SSNs and (ii) implementing reasonable administrative, technical, and physical safeguards to prevent loss, misuse, or unauthorized disclosure of SSNs. We do not share SSNs for marketing purposes.
COOKIES AND OTHER TRACKING MECHANISMS
When you use our online resources, we may allow third party service providers to place their own cookies or similar technologies to collect identifiers, commercial information, internet or network activity information, geolocation data, and electronic and similar information. For example, we use third party “web analytics” services such as those offered by Google Analytics. For more information, please access “How Google uses information from sites or apps that use our services.”
In addition to cookies, we may also use pixel tags (sometimes called web beacons or “clear GIFs”) to collect information about you and your use of our Services. While cookies are stored locally on your device, pixel tags are embedded invisibly within web pages and online content. We may use these, in connection with our Services to, among other things, track the activities of users, help us manage content and compile usage statistics. We may also use these in HTML e-mails we send, to help us track e-mail response rates, identify when our e-mails are viewed, and track whether our e-mails are forwarded.
CHILDREN’S INFORMATION
This website is not intended for children under the age of 13, and we do not intentionally collect Personal Information from such individuals. If we discover that we have collected Personal Information from a child under 13 without verified parental consent, we will promptly delete that information. If you are a parent or legal guardian and you believe we have collected your child’s information in violation of applicable law, please contact us at info@foundationsurety.com.
EXTERNAL LINKS
When you access the Website, you may encounter links to other websites that are not owned or controlled by us. We are not liable for the privacy practices of these external sites, including their methods of collecting your Personal Information. We strongly encourage you to review their privacy policies thoroughly to understand their handling of your Personal Information.
SECURITY
We have implemented safeguards designed to protect Personal Information from loss, misuse, unauthorized access, disclosure, alteration, and destruction. All information you provide is maintained with reasonable physical, electronic, and procedural safeguards. Please be aware that while we strive to protect your Personal Information, no data security measures can guarantee security.
CHANGES TO THIS POLICY
This privacy policy may change from time to time. If we change our Privacy Policy, we will post those changes on the web site www.foundationsurety.com. You may wish to visit this page periodically to review the most recent Privacy Policy. Your continued use of any of our Services following the posting of a revised version of this Policy will constitute your acceptance of the revised Policy. If you do not agree with the revised Policy, do not use any of our Services.
CONTACT US
To ask questions or comment about this Privacy Policy or any of our practices with respect to this Website, contact us by:
Mail: Foundation Surety & Insurance Solutions
17000 Science Drive, Suite 106
Bowie, MD 20715
Telephone: (240) 835-0865
E-mail: info@foundationsurety.com
CONSENT
By using our Services, you agree to the provisions of this Policy. If you do not agree to this Policy, please do not use the Services. The Services are not for use within any country or jurisdiction or by any persons where such use would constitute a violation of law. If this applies to you, you are not authorized to access or use any of the Services.